Privacy policy
Last Updated: May 29, 2026
Welcome to Octavia Boutique. We value your privacy and are committed to protecting your personal information while providing a secure shopping experience.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use our website, we may collect certain personal and technical information, including:
Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details
- Order history and customer support communications
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Referral sources
- Shopping activity and interactions
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve website performance and customer experience
- Prevent fraud, unauthorized transactions, and abuse
- Respond to inquiries and support requests
- Comply with legal and regulatory obligations
- Send promotional communications if you choose to receive them
Payment Security
Payments are processed securely through trusted third-party payment providers.
We do not directly store complete credit card or payment card information on our servers.
Our website uses SSL encryption and industry-standard security measures to help protect your personal information during transmission.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Maintain secure website functionality
- Remember shopping cart and customer preferences
- Improve website performance
- Analyze traffic and user interactions
- Support advertising and marketing campaigns
You may disable cookies through your browser settings, although some website features may not function properly.
Advertising & Analytics
We may use services such as Google Analytics and advertising platforms to better understand website usage and improve advertising performance.
These services may collect information through cookies and similar technologies.
Learn more about how Google uses data:
Google Privacy & Terms
Sharing of Information
We do not sell personal information.
We may share limited customer information with trusted service providers only when necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Fraud prevention providers
- Website hosting services
- Analytics and advertising partners
These providers are authorized to use information only as required to provide services on our behalf.
Data Retention
We retain customer information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Maintain financial and legal records
- Resolve disputes
- Enforce agreements and policies
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of personal information
- Opt out of marketing communications
To exercise your rights, please contact us using the information below.
Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by Octavia Boutique.
We are not responsible for the content, security, or privacy practices of third-party websites.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in operational, legal, or regulatory requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
CUSTOMER SUPPORT
📧 support@octaviaboutique.shop
📞 +1 410-323-3066
📍 94 Village Square, Baltimore, MD 21210, United States
🕒 Business Hours: Mon-Sat | 10AM–6PM